Joya666 Privacy Policy — Your Data, Our Responsibility

Joya666 (referred to as "we" or "our platform") is fully committed to protecting the privacy of your personal information. This Privacy Policy ("Policy") explains what data we collect, why we collect it, how we use it, and what rights you have.

By using our website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. This policy is part of our Terms & Conditions' Section.

Joya666 may collect the following categories of information:

Joya666 collects your information in several ways:

• Directly from you: During registration, the KYC process, payments, and support interactions.
• Automatically: Through cookies, log files, and tracking technologies while you use the platform.
• From Third Parties: From identity verification services, payment processors, and fraud prevention systems.
• From Public Sources: To verify against government databases or lists of prohibited individuals.

Your information is used for the following purposes:

• Account Management: To handle registration, login, identity verification, and account security.
• Service Delivery: To process bets, payments, and withdrawals.
• Customer Service: To address your questions, complaints, and issues.
• Legal Obligations: To comply with AML (Anti-Money Laundering), KYC, and regulatory requirements.
• Security & Fraud Prevention: Account security and detection of fraudulent activity.
• Personalized Experience: To show you relevant offers and content based on your preferences (with your consent).
• Responsible Gaming: To monitor gambling-related risks and send alerts when necessary.
• Platform Improvement: To analyze usage patterns and improve our services.

Joya666 never sells your personal data to third parties. Some information may be shared only in the limited circumstances outlined below:

• Payment Processors: Mobile Pay, Nagad, Rocket, and bank — used solely to process transactions.
• Identity Verification Services: Licensed identity verification providers for the KYC process.
• Legal Authority: When required by court order or applicable law.
• Regulatory Authority: Upon request by a licensing authority.
• Technology Partners: For hosting, cybersecurity, and analytics services — all parties are bound by confidentiality agreements.

Joya666 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language and preferences. You can disable this at any time.
• Analytics Cookies: To understand how the site is used — fully anonymized data.
• Marketing Cookies: To show you relevant offers. This is subject to your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may limit some features of the platform.

Joya666 uses multiple layers of security to protect your data:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Stored in the database with AES-256 encryption.
• Two-factor authentication (2FA) available.
• Regular cybersecurity audits and vulnerability scanning.
• Restricted Access — only authorized personnel can access specific data.
• Firewall and DDoS protection.

We retain your data only for as long as necessary:

• Active Account Information: For the full duration your account remains active.
• Financial Transaction Records: A minimum of 5 years, as required by law.
• KYC Documents: Five years after account closure.
• Support Conversations: Up to 3 years.
• Website Logs: Up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

As a member of joya666, you have the following rights:

To exercise these rights Help Center's or contact us at support@joya666.bet. We will respond within 30 days.

Joya666 strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

• Age verification is mandatory at registration.
• If there is any doubt, you will be asked to verify your age with a government-issued ID.
• If a minor's account is detected, it will be immediately suspended and all associated data will be permanently deleted.

Joya666 may update this Privacy Policy as needed. For any significant changes:

• A notice will be sent to your registered email.
• A notice will be displayed on the website.
• The "Last Updated" date at the top of the page will reflect any changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please contact us: